PinTrackr Support
How can we help?
Tell us what happened and we’ll help you get back to tracking rounds, following progress, and enjoying your game.
Quick help
Start with the common questions.
These answers cover the requests golfers send us most often.
I can’t sign in. What should I do?
Use “Forgot password?” on the sign-in screen and check your spam or junk folder for the reset email. If it still does not arrive, send us the email address on your account so we can help.
A round, score, or course looks wrong.
Send us the course name, tees, date played, and a short description of what you expected to see. Screenshots are helpful, but never include your password or payment information.
How do I manage or cancel a subscription?
Subscriptions purchased through Apple are managed in your Apple ID subscription settings. Other PinTrackr subscriptions can be managed from Settings while signed in.
How do I delete my account and data?
Open PinTrackr Settings and use the account deletion option. If you cannot access your account, email support from the address associated with it. We may ask you to verify account ownership.
Contact support
Send us the details.
A clear description helps us investigate faster. Include the steps you took, what you expected, and what happened instead.
AccountUse the email connected to PinTrackr.
ContextAdd your device and app version if known.
DetailsDescribe the issue without sensitive data.
Account & legal